ages 8-12

Class One: communicationsklz:-)
   • Proper greetings and introductions
   • Making new friends and starting conversations
   • Body language, eye contact and nonverbal communication skills
   • Listening skills
   • Showing appreciation and gratitude
   • Keys to effective thank you notes
   • Making and receiving phone calls, leaving message
   • Overuse of the words like, um and ya know


Class Two: respect for the environment, surroundings and others

   • Acts of kindness
   • Appropriate conduct in a myriad of settings -- movies, mall/shopping, workplace
   • Correct behavior for entering and exiting elevators, escalators, rooms and buildings
   • Urban etiquette/appropriate on-the-street conduct in subways, buses, parks
   • Being on-time and having consideration for the time of others
   • Organization and efficiency
   • Keeping your word and fulfilling obligations
   • How to handle aggressive individuals and tough situations
   • The importance of being honest and telling the truth


Class Three: dining etiquette and beyond

   • Appropriate behavior at the table
   • Mealtime conversation
   • Methods of handling utensils and eating various food
   • Proper use of napkins, glassware and dishes
   • How and when to enter and exit the table
   • How to seat a girl or woman
   • Giving toasts and responding to toasts
   • Setting the table
   • Host and guest behavior


Class Four: onlinesklz:-)

   • Dos and Don'ts of texting
   • To blog or not to blog?
   • Safe social networking (Facebook /MySpace and more)
   • Web chat rooms
   • Positive pictures and videos
   • Stopping cyberbullying
   • Email etiquette
   • Webcam basics





Recent studies by Harvard University, The Carnegie Foundation and the Stanford Research Institute have all lead the conclusion, “85% of an individual's success in getting, keeping and advancing in a position depends on people skills and only 15% on technical knowledge and skills.”

 

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